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Som Head of Customer Care har du det overordnede ansvar for afdelingens fem områder; Success & Engagement, Product Management, Customer Insights, Project Management samt en 24/7 Support ledet af en erfaren og dygtig Support Chef. Afdelingens 20 medarbejdere er fordelt på vores HQ i Randers og på vores kontor i København.

We offer an opportunity to own the scaling of a successful, but still small consulting company. You would develop the business plan to scale up, including product development, marketing, sales, pricing, and recruiting. You would then implement the plan until we achieve success. Finally, you would own the daily operations.

We offer you a position where you will provide a professional level of support to the Shared Service Centres, the Field Sales staff, and our customers with a broad knowledge of Medtronic products, processes, tools, and policies. We will make sure you will get the proper trainings and introduction to all above.

Er du på udkig efter en stilling, hvor du kan bruge og udvikle dine lederevner inden for support både internt og eksternt, samtidig med at du bidrager til den fortsatte vækst og succes? Du trives med et højt aktivitetsniveau med mange bolde i luften, og du formår at arbejde selvstændigt og lede medarbejdere med en høj detaljegrad.

As a Customer Service and Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention.