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TS Service Engineer B

Job description:

Are you passionate about delivering technical solutions and high service to customers and want to be a part of a team responsible for Field Service Operations in the Nordics?

Tetra Pak Nordics is a part of the Tetra Pak Europe & Central Asia cluster. We are responsible to support our customer within our area with technical knowledge and expertise. As a Field Service Engineer you ensure that Tetra Pak provides customers with high quality services and assures that all issues are dealt with in the most effective and satisfactory way both for the customer and for Tetra Pak. The position is based in Denmark with extensive travels to customers mainly in Denmark but also in the rest of Scandinavia and in the Baltic countries.

Main responsibilities

  • Provide preventive maintenance and troubleshooting services, installation and commissioning on Tetra Pak Packaging Equipments as well as to drive continuous improvement at the customer's plant.
  • Liaise with customers to establish and maintain a continuous positive relationship as well as follow-up on customer issues.
  • Conduct training of customer personnel on packaging equipment.


We are looking for a customer and service oriented person with great drive and ability to take own initiatives and work independently. You are a true team player with high commitment and you are challenged by handling customer expectations. To be successful in this role you have a clear communication style and understand the importance of sharing and collecting information. Furthermore, you are persistent and efficient in your approach with a logical/structured way to solve issues.

Your educational background is technical with good knowledge on PLC systems/control and servo drives.

You have experience of working with Rockwell, and LM90 PLC automation tools and are familiar with the interaction automation-mechanics in equipment.

You are fluent in Danish and have a good knowledge of English, written as well as spoken.

Please submit your application in English online no later than October 5, 2016.

For further information about the position, please contact Anders Holmberg at +46 46 36 38 77 For trade union information please contact Unionen/Helen Schellenberg at +46 46 36 1730 or Akademikerklubben/ Lars Haraldsson at +46 46 36 25 33

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