Do you like to help and provide support and ensure good user experience in a complex and technical PLM set-up? Moreover, are you an open and forthcoming person that takes pride in ensuring high quality first-line support to key users and end users in a busy work day? Then you might be the person we are looking for in this position.
You will be a part of the Product Lifecycle Management department, whose main purpose is to ensure more efficient cooperation and accuracy when developing new products. We have a holistic approach and embrace all parts of product development in uniform global PLM processes. You will report directly to the manager of the PLM department.
Your main tasks will include:
- Supporting the global key user community with queries about the various PLM tools
- Continuously improving support material for the local key users
- Occasionally training key users and end users in PLM tools
- Being the link between the organisation and the core PLM team in connection with difficult queries.
As you will be supporting users in different countries and will be working with our back-end IT support, you communicate fluently in English, both orally and in writing.
We expect you to have a relevant degree and a couple of years' experience as IT supporter from an international company. You know your way around PLM and tools, so you easily can help your colleagues.
A good first hand knowledge around PLM and CAD as well as related processes, preferably PTC Windchill and Solidworks, is a clear advantage. You are used to working in a global setting; you have good business acumen and take pride in assisting and supporting your colleagues. You have a structured and analytical approach to your work, always thinking one-step ahead with a focus on finding the best solution for your colleagues and the business.
You have an open and forthcoming manner and you collaborate and communicate with ease across professional, national and cultural boundaries. Positive energy and drive describes your working style and you have a pragmatic approach to solving problems for your colleagues.
You will be the 'go-to' person, and through your work, you will build up expertise and in depth knowledge of the PLM tools that support the product development processes. You will be part of a new team who is building a state-of-the-art PLM process landscape in an international company. You will work together with colleagues at a high professional level - colleagues who put extra emphasis into working as one team to reach our ambitious results. The team is characterised by an informal tone, and respect, honesty, loyalty, openness and humor is a vital part of our DNA in the team.
The VELUX Group offers exciting challenges, great opportunities of influencing your own development with competent and committed colleagues where commitment, thoroughness and mutual respect are among the core values.
Application and contact
If you have any questions about the position and the VELUX Group, please feel free to contact the manager of the PLM department, Michael Bladt Tvede, by phone: 23 74 28 33 or find us online at www.velux.com.
We look forward to receiving your application and CV as soon as possible and no later than 26 October.
For more information:
Michael Bladt Tvede
Telephone: 23 74 28 33
For more than 70 years, the VELUX Group has created better living environments for people around the world. Making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights as well as a range of decoration and sun screenings, roller shutters, installation solutions and intelligent home controls. These products help to ensure a healthy and sustainable indoor climate. For work and learning. For play and pleasure. We work globally – with sales and manufacturing operations in more than 40 countries and around 10,000 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company wholly owned by foundations and family.
For more information, visit www.velux.com