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Customer Service Representative with Danish (Contact Center)

What we are offering?

  • Possibility to be a part of a new, dynamic team
  • Chance to gain working experience within international & supporting environment

Developing your knowledge and experience by:

  • managing customers’ business needs over the phone
  • processing customers’ requests and updating data in the computer systems
  • receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge  management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities

Who are we looking for ?

  • Enthusiastic, communicative people that are willing to support our customers 
  • With excellent knowledge of Danish
  • Not afraid of facing new challenges or opportunities
  • With enthusiastic approach to team work and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience will be a huge asset for us

What we offer:

  • The opportunity to work in a multicultural company
  • Attractive salary
  • Benefit package
  • Supportive international team environment
Closed for applications Gem job

Arbejdssted

Zabierzów/Kraków

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