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Project Manager – Thomas Cook Travel Retail

Thomas Cook Travel Retail (Airshoppen) are looking for a skilled project manager and enthusiastic team player to join the Markets team with responsibility for the German market. We offer an exciting and diverse portfolio of responsibilities in a fast moving and growing industry.

The Travel Retail Division of Thomas Cook (Airshoppen) provides on-board service and online pre-order goods to customers across our own Airlines (Thomas Cook and Condor), as well as retail solutions to a growing number of external customers.

Main Responsibilities

  • Assist the Markets Manager in coordinating and supporting the operational processes for the German market including, but not limited to, warehousing, logistics, purchasing and marketing
  • Act as main point of contact between Travel Retail HQ and Condor Airlines in Germany
  • Act as Project Leader for 3rd party airline cooperation as required by the Director
  • Business Plan development and execution
  • Assist the Markets Manager in Process Optimization across the markets

Required Qualifications

The ideal candidate will have a minimum of 5 years business experience and preferably a related bachelor’s degree.  A background in travel and/or retail is not essential however knowledge of on-line sales in an environment with a high transactional volume would be a distinct advantage. It is essential that the candidate have experience in managing commercial projects. The requirements are:

  • Commercial project management experience
  • Fluent spoken German
  • Excellent spoken and written English
  • Degree level business education
  • Knowledge of a Scandinavian language preferable but not essential
  • Background in airline, travel or retail industry useful but not essential
  • Super-user Microsoft Office (Power point excel etc.)
  • Online sales experience preferable


We do not require an expert in travel retail but someone who is quick to learn, structured and a self-starter who thrives on a challenge. The role requires team work, ‘out of the box’ thinking, energy for problem solving and process optimization and a level of diplomacy to pull together the diverse strands of this exciting industry. You will have the ability to think and work at both the operational and strategic level with an eye for detail and a desire to provide top quality customer service.  You will also be very commercially minded with knowledge of formulation of financial business cases.

The position requires some travel (approx. 1 day a month) mostly within Scandinavia, UK and Germany.  Although the majority of the work takes place within office hours we will require a level of flexibility from you to occasionally ‘go the extra mile’.

What do we offer?

You will be part of a new and very international team. We all love travel and travel retail, and enjoy seeing our important business area grow. We offer a compensation package that matches your qualifications, our package includes pension and attractive travel/package tours (after 6 months). As our office is based within the Airport, you must be valid for approval to access the Airport by the Danish police.

How to apply

We would love to hear from you before 14 December 2016. Please forward your application through our jobportal below and include your CV, as well as a short motivational letter explaining why you are the right person for the job. If you have any questions, you can contact the Markets Manager, Lynne Nordby on We hope to have our new colleague on-board as soon as possible, but we will wait for the right candidate.

About us

Thomas Cook Travel retail is part of Thomas Cook Group Airlines, which includes Thomas Cook Airlines UK, Belgium and Scandinavia, as well as Condor Germany. Our Travel Retail division supply Duty-Free and Travel Retail across our Airlines, and duty-free pre-order to our customers through the concept ‘Airshoppen’. We also purchase services and products for all of our Airlines. The Thomas Cook Travel Retail division is headquartered in Copenhagen, Denmark, with warehouses in Lund (Sweden), Hannover (Germany), and Manchester (UK).

Thomas Cook Airlines Scandinavia is Scandinavia’s largest charter carrier with more than 2 million annual guests. Our headquarter is located within Copenhagen Airport in Denmark. Our modern and eco-friendly Airbus-fleet operates from Denmark, Norway, Sweden and Finland to destinations within Europe, as well as Africa, the Far East and the Caribbean. In corporation with Thomas Cook Group’s other airlines in the UK, Germany and Belgium, we are part of the Thomas Cook Group plc with more than 28.000 employees worldwide and 96 aircraft. Almost 19 million people are annually travelling with Europe’s second largest travel company.

Closed for applications Gem job



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