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Service Operations Officer, Settlement DK

It's an exciting time for you to join us. We're a changing company with big ambitions and together we'll create the future of banking.

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our customers around the world improve their lives and reach their goals. To do that, meeting our customers' changing needs and offering them the best possible service is central to everything we do. Interested in coming on the journey with us?

The offer

As Service Operations Officer, you'll play an important role in all administrative tasks related to Securities Settlement, i.e. mitigating risk arising from trading Securities.

In Settlement DK, we are 24 enthusiastic team members that act as one team handling a wide range of task related to Securities Settlement. We have an ambitious change agenda, and we are all working to support the execution. We have a strong global collaboration with all our colleagues in the Settlement teams across Nordea - and we prioritize an open and honest dialogue with all our stakeholders. Feedback is one of our most important tools.

What you'll be doing:

  • Being in daily contact with our internal and external stakeholders.
  • Responsible for investigation and resolving various discrepancies between Nordea and Counterparty on settlement related topics.
  • As you develop in the job, ad hoc tasks will be a larger part of the job.

You are expected to actively contribute to improving our processes and as your experience grows you will get the opportunity to participate in the cross-unit projects.

The role is based in Høje Taastrup.

Who are you

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you'll work well with others and always act with the customer's needs in mind.

You love learning and trying new things, and you're excited about bringing your ideas to the table. You're honest and dependable, willing to speak up even when it's difficult, and committed to empowering others. You're passionate about doing a great job.

You are:

  • Efficient, work according to standards and have ability to deliver high quality, also under time pressure.
  • Fluent in English, both in writing and oral
  • A strong team player, service minded, conscious and optimistic.
  • An outspoken person that possess a drive that enables you to get things done while preserving good relation to all involved parties.

To have knowledge in the products that we support is considered an advantage, but not a prerequisite.

If this sounds like you, we look forward to welcoming you to the team!

More information

You have until 23rd February 2018 to send us your application.

For more information about the position, you are welcome to contact Mette Juul Rasmussen, +45 61225610 or

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.

Great people often know great people - please share if you have a friend who would love this job.

Closed for applications Gem job


Høje Taastrup

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