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Client Relations Manager, Client Relations, Investor Solutions & Services

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.  

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, meeting our customers’ changing needs and offering them the best possible service is central to everything we do. Interested in coming on the journey with us?  

The role is based in Copenhagen.

The offer

We are looking for a Client Relations Manager to act as an proactive service provider towards our clients.  

In the Client Relations team within Investor Solutions & Services, we handle issuance of shares, bonds, certificates and investment certificates, and related corporate actions, for example. We also handle dividends, issues, redemptions and subscriptions, as well as employee incentive programs.  

Your role is to call clients, find new solutions, improve processes and meet with clients.  

Welcome our team, working with sub-custody and global custody.  

Who are you

Collaboration. Ownership. Passion. Courage. The four key values that guide us in living our purpose and that we expect all our colleagues be committed to.  

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.  

You are service minded, have a fresh spirit, contribute with energy and love working with customers. You bring new ideas and an interest in or background within corporate business and/or corporate actions.  

Your background:  

  • At least 3 years of experience working with customers  
  • Good at networking  
  • Able to handle changes  
  • Bsc/Msc will be valued  
  • Fluency in written and spoken Danish. 

More information

You have until 2018-03-23 to send us your application.  

For more information about the position, you are welcome to contact Patrick Sackner Christensen, +4521246938,  

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.  

Great people often know great people – please share if you have a friend who would love this job.  

To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition handling everything related to recruitment.  

Closed for applications Gem job



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