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Secret Escapes: Danish Customer Advisor - Lisbon, Portugal

Company description:

We are Sitel We are a leading global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver more than 2.5 million unique customer experiences every day. We are Partners, we are Leaders, we are Experts. To our Associates we Empower Humans and Enhance Brands.

Job description:

For our Customer Service - incoming calls, emails - join us if you are,

Required profile:

  • Fluent in Danish and English spoken and written (mandatory)
  • Available to work 8 hours/day in fixed hours (Monday to Sunday between 8am to 8pm).
  • Strong in communication and interpersonal skills
  • Experience in a similar role within travel industry will be a plus
  • Experience using MS Office products, Outlook, Excel a plus
  • Able to pick up new technology quickly For non-EU applicants it is mandatory to hold a valid work permit.

What we offer:

We offer you,

  • Competitive salary (14 monthly payments per year)
  • Language bonus (14 monthly payments per year)
  • Monthly performance bonus
  • Monthly meal allowance
  • Relocation package to Portugal (travel + 3 months of accommodation)
  • Help in finding accommodation in Lisbon
  • Great office location with easy access by public transport
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development.

Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five-star hotels and holidays worldwide . Secrets Escapes only features holidays and hotels that believes are a cut above the rest and good enough to recommend. All of the Hotels and spas are hand picked . Come travel with us !!

Closed for applications Gem job


Lisboa, Portugal, PT

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