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Nordic Logistics Operational Manager

At the VELUX Group, we give you the chance to grow. To shape your own career. To work in an international environment. To be part of a company that leads the market in sustainable indoor living. We offer you a world of opportunities – if you have the ability and the drive to take them.
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Do you have what it takes to manage and improve the Nordic logistics market in VELUX®? And would you like to work within a matrix organisation where you get to operate transnationally?

In this position, you can take your skill set to the next level as you grow and develop in areas such as performance management, forecasting and planning, project management and systems thinking.

Your challenges

You join the VELUX Regional Logistics department and will oversee the Nordic market, alternating between the offices in Hørsholm, Denmark, and Helsingborg, Sweden. Taking on this versatile role, you will develop cost-effective logistic services across Denmark, Sweden, Finland and Norway. Your goal will be to deliver operational excellence in logistics, achieving supply chain and departmental targets through performance management.

More specifically, you will collaborate with outsourced logistics transport providers (LSPs), just as you create and monitor forecasts for the Nordic logistics operation. Also, you will:

  • Follow up on LSP performance by monitoring IOD data, returns and credits in SAP, complaints and qualitative feedback from customers
  • Run monthly operational meetings with all LSPs, preparing slides on performance issues
  • Liaise directly with customers on escalated complaints until the issues are resolved
  • Prepare KPIs for monthly performance meetings
  • Participate in local and global transport-related projects.

In addition, you will interact with key stakeholders within the Nordic Sales organisation to gain an in-depth understanding of what matters to the internal and external customer.

“In short, you will be the logistics specialist within our Sales organisation as you will know and understand the needs pertaining to each individual country,” says Ingrid Taylor, Director, Regional Logistics.

Your qualifications

Working both independently as well as in close cooperation with LSPs, clients and colleagues, you will need to be highly motivated and driven. Furthermore, you will discover that this position requires you to be able to work in a complex organisation and use your flexibility and adaptability to work with multiple goals and a certain amount of ambiguity. Moreover, we imagine that you:

  • Have a bachelor’s or master’s degree in supply chain management, logistics, business management or similar
  • Preferably have 2+ years of experience in logistics and/or distribution from a sales or production organisation where you have shown good results
  • Are ready to travel 40 days a year and able to work at both offices
  • Speak and write English fluently 

Your opportunities

In the wider regional logistics team that mainly supports Great Britain and Ireland, you will gain 11 colleagues who are always ready to lend assistance and support, together with the wider central logistics teams. Furthermore, you will work closely with the operational team in Nordics where you will find many of your day-to-day colleagues. Lastly, as we have only just merged the Nordic region into one entity, you join VELUX at a very exciting time. Tackling the responsibility of this market during the transition, you get the chance to put your stamp on your own position.

“I believe this is a unique opportunity to ensure that the Nordic Logistics delivers strategic advantages in regards of offered services and general logistic performance,” says Thomas Marcussen of the Nordic Operations.

Application and contact

If you would like to know more about this opportunity and the VELUX Group, please feel free to contact Ingrid Taylor, Director, Regional Logistics, by telephone + 44 7795 48 63 98

We look forward to receiving your application and CV no later than 4th January 2019.

Our company

For 75 years, the VELUX Group has created better living environments for people around the world; making the most of daylight and fresh air through the roof. Our product programme includes roof windows and modular skylights as well as a range of decoration and sun screenings, roller shutters, installation solutions and intelligent home controls. These products help to ensure a healthy and sustainable indoor climate, for work and learning, for play and pleasure. We work globally – with sales and manufacturing operations in more than 40 countries and around 9,500 employees worldwide. The VELUX Group is owned by VKR Holding A/S, a limited company wholly owned by foundations and family.

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Hørsholm and Skærbæk

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