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Team Leader, Customer Service & Logistics, Bagsværd

Pioneer a brighter future

At Novozymes, we work in close partnership with our customers and the global community to make a sustainable impact. We use science to advance industries, and as part of Supply Operations, you will work across the value chain to provide the biological solutions that boost our customers’ business and pave the way for a brighter future.

Team Leader, Customer Service & Logistics, Bagsværd

We are looking for an ambitious people manager to head up one of our customer service teams. You will together with your team and many colleagues across functions have a direct impact on our customers’ loyalty to Novozymes. Therefore, a strong quality and customer-centric mindset combined with a desire to constantly strive for better ways to serve our customers are key prerequisites for leading the team consisting of 14 employees.

As a Team Leader, you will both be part of shaping the future customer service positioning as well as responsible for developing your team to be able to meet both current and future customer needs. You will be working closely with many other parts of the organization to share knowledge and ensure a high service level that makes Novozymes the preferred enzyme partner.
For an individual with excellent people skills and experience from Sales or Customer Service areas, this is a perfect opportunity to progress your career in an environment with a large degree of responsibility and influence.
In this position, you need to:

  • Have experience with people management and building teams
  • Have experience from Sales or Customer Service areas
  • Speak with data to make decisions and set direction
  • Excel in change management and communication
  • Be familiar with lean leadership and lean tools and preferably also with using Tableau
  • Hold a degree; preferably within Supply Chain Management or a commercial direction.

Travelling activities of max 20 days should be expected.
Are you the next Zymer in our team? Consider a career with Novozymes and let’s realize your potential together.

About Novozymes

Novozymes is the world leader in biological solutions. Together with customers, partners and the global community, we improve industrial performance while preserving the planet’s resources and helping build better lives. As the world’s largest provider of enzyme and microbial technologies, our bio innovation enables higher agricultural yields, low-temperature washing, energy-efficient production, renewable fuel and many other benefits that we rely on today and in the future. We call it Rethink Tomorrow.

Ranked #3 in Science magazine’s global Top Employers Survey 2018.


For more information, please contact Christina Lanz Rubæk, Head of Customer Service & Logistic on +45 30772489. Application deadline: October 13th, 2019. As we will evaluate applications on an ongoing basis, please send your application online as soon as possible. Please attach a copy of your diploma(s) when you apply for the position.

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