Ecommerce Trading Specialist EMEA

Are you a structured and commercially driven Ecommerce Specialist with a great analytical skillset? Can you sharpen and optimize trading activities without compromising the integrity of the brand? Do you have experience working in a complex and ever-changing retail environment? And will you approach stakeholder management with both professionalism and a can-do attitude?

As our new Ecommerce Trading Specialist, we will need your technical skillset and experience with digital platforms, (preferably) SalesForce Commerce Cloud (SFCC), to help improve our online sales through an enhancement of the consumer journey and knowledge sharing across the EMEA region.

Your areas of responsibilities:

As an Ecommerce Trading Specialist, you will get an understanding of the wider Ecommerce system flows and act as a key point of contact between both local and global eCommerce teams. Additionally, you will be working closely with EMEA Product Merchandising in order to turn product insights into sales-driving actions.

You can expect to elevate the following job assignments:

  • Monitor web traffic, metrics and other data resources to identify best practices
  • Advise, coach and support local market teams on best practice solutions to SFCC
  • Initiate relevant training activities to new traders, online marketers and customer managers
  • Optimize category sorting rules through A/B testing
  • Adjust storefront user sorting rules and search refinements, navigation and filters, including validation of product data and attribution
  • Modify site preferences and configurations as needed
  • Manage/create product cross-sell and product sets
  • Guide local Ecommerce markets on best practice setups for Campaigns & Promotions and act operationally where needed
  • Guide local Ecommerce markets on best practice setups for Campaigns & Promotions and act operationally where needed
  • Develop standards and conventions for service requests.

Relationships:

  • As a member of the EMEA Ecommerce, you will develop relationships across other departments such as Analytics, Digital Brand, and the wider Marketing team
  • Build relationships with key stakeholders to leverage knowledge, new opportunities and be ready to drive our Omni-channel ambitions
  • A key point of contact for local markets’ Ecommerce teams/digital managers, gathering feedback and evaluation of key activities and optimization of results

What is needed to succeed?

  • Data-driven, numerate and analytical
  • At least 2-3 years of experience in managing an eCommerce platform, preferably within fashion retail or at a minimum a B2C company
  • Master’s/bachelor’s degree within Marketing, Ecommerce, Computer Science or a related area is required
  • Detailed knowledge of current Ecommerce trends and best practices
  • Comfortable and experienced in working with KPIs
  • Strong presenter who can engage/influence stakeholders at all levels
  • Advanced user in Excel/XML
  • Fluent in English written and spoken.

Your personal qualifications make a difference:

You might be the person we are looking for if you thrive in a fast-paced and changing environment if you are agile and adaptive and have a can-do attitude. We also value natural curiosity and that you are eager to test things out and learn while doing it. To step into this role, you need persuasive communication skills in English including being outgoing and passionate along with having self-awareness and a desire for constant self-improvement. We expect you to be goal-oriented, self-motivated, out-going, empathetic and approachable. Last but not least, it is important that you are a real team player to collaborate in ways of working.

Your new team:

Pandora is a company with a big heart that takes great pride in treating our people well. You will be part of an exciting business area and work in an international hub of can-do spirited, passionate- and performance-driven people.

We are a busy department of 6 people, who work closely together, help each other out and appreciate an informal and humorous tone.

We offer:

To align our eCommerce effort across the EMEA region and help optimize our sales activities on our online platforms Pandora wishes to create a new center of excellence in our regional office located in Copenhagen. The main focus will be to strengthen our expertise and help drive a continues improvement of our E-store through supporting our local market teams with both guidance and training initiatives.

Additional information:

Start date: As soon as possible.

This role is based in the EMEA Regional Office at the Pandora Global Office in Copenhagen, Denmark.

Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position. However, if you have more questions regarding this position, please contact EMEAHR@pandora.net.

If you see yourself in the position and would like to become a part of Pandora’s future, please click on "Apply now". We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Beside from our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

ABOUT Pandora
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 90 countries on six continents through approximately 9,500 points of sale, including more than 1,600 concept stores.

Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 15,000 people worldwide of whom approximately 10,400 are located in Gemopolis, Thailand, where the company manufactures its jewellery. Pandora is publicly listed on the NASDAQ Copenhagen stock exchange in Denmark. In 2014, Pandora’s total revenue was DKK 11.9 billion (approximately EUR 1.6 billion).

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.
 
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. Pandora is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).
 
See all our products and collections on www.pandora.net

Gem job

PANDORA A/S
Publiceret: 15. november 2019

Arbejdssted

Copenhagen