Client Manager

Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

Kantar Media is a wholly owned but operationally independent part of the Kantar Group.

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Job Details

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.

The position available will be cross functional and working with legacy Kantar Media products like Index Danmark/Gallup (TGI), Gallup Adfacts and large client accounts delivering customized research.

Job Details

The Client Manager will be responsible for coordinating with clients and stakeholders regarding the content and operation of Index Danmark/Gallup and Gallup Adfacts, preparing offers and running analyses, and managing customized projects in collaboration with the team. The Client Manager will report to the Senior Client Director.

Tasks & Responsibilities

• Coordination with customers and other stakeholders regarding the content and operation of Index Danmark/Gallup
• Preparation of offers and reportings in Gallup Adfacts
• Offering and preparing project proposals for custom analyses
• Project management in collaboration with the rest of the team
• Quality assurance of the content in Index Danmark/Gallup
• Follow-up on KPIs for Index Danmark/Gallup
• Project coordination, including initiation and follow-up on projects
• Ensuring quality in interview execution, data processing, and invoicing
• Preparation of questionnaires, checking scripts and quotas
• Managing recruitment for qualitative projects
• Preparation of reports and presentations in collaboration with seniors.

Your profile and key skills we are looking for

• Project management
• Data extractions in GallupPc and Adfacts Explorer
• Data analysis and client support
• Communication with external and internal stake
• Quality assurance

Qualifications & Knowledge

Essential

• Project management and client interaction experience in market research
• Experience with building questionnaires and testing content/flow
• Validating data outputs, delivering reports and presenting results
• Building offers for clients and managing client relationships

Desirable

• Prior experience with Index Danmark/Gallup - GallupPc
• Prior experience with Gallup Adfacts
• Advanced Excel skills
• Proficiency in Danish language
• Research/ Insights or media background

Our offer

At Kantar Media we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

Kantar Media wants to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We are committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

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Why join Kantar?

We pride ourselves on understanding people, and what makes us think and act the way we do.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.