Terms and Conditions for companies

General terms and conditions


Ads will be posted online on the same business day if the Ad Department has received the advertisement before 15h00. For other products, see the description in the product information.


Complaints must be made no later than one week after the ad’s first display date.

Invoicing complaints must be made immediately after having received the invoice.

Any errors or shortcomings of the ad, which are not due to the error of the advertiser or their advertising agency, will, as per StepStone’s discretion, be repaid by the additional exposure of the ad. Only in exceptional cases will a portion of the invoiced amount be refunded. A refund can never exceed the amount invoiced for the advertisement.

Job Advertising:

Only advertisements offering vacancies are listed in StepStone. All ads must comply with the laws and regulations applicable to job vacancies. StepStone reserves the right to refuse the inclusion of ads that are contrary to applicable laws and regulations, or to the interests of the user or StepStone. StepStone assumes no liability for displaying ads that are in violation of the law.

The advertising period:

The advertisement will be online until the application deadline - but, however, only for a maximum of 30 days from the date the ad is posted online. Further information about the products can be found under the product descriptions, which can be found here.

Quotations and prices:

Collaboration agreements and quotations for volume purchases are done against the backdrop of the going StepStone price list. All promotions are excluding VAT and are only valid upon written acceptance within 14 days of the date of the quotation. Quotations that are not accepted by the latest 14 days after dispatch will expire, unless otherwise agreed in writing.

Collaboration agreements expire by the latest 12 months after the agreement date of and unused products, as a rule, are not refundable. Framework agreements, based on estimated usage of job ads looking12 months ahead, can be concluded in special cases. At the end of the period, unused job ads may be invoiced in arrears, up to the estimated amount. Products purchased for 12 months at a time cannot be interrupted during the period, and any possible discontinuation of using the products does not constitute a refund or a proportionate repayment. StepStone reserves the right, however, in special cases to terminate collaboration agreements or ads before the time by paying back a proportion of the amount.

Payment terms:

The normal credit period for job ads and annual agreements is net cash, 30 days from the date of invoice. By exceeding the due date StepStone reserves the right to charge a reminder fee and calculate an interest rate of 1.5 % per month.

StepStone’s rights:

StepStone reserves the right to change a commissioned advert design or a job advertisement should technical considerations requires it or the job advertisement does not comply with the applicable laws and regulations.

StepStone's ownership and the Customer's right of use:

StepStone has the complete copyright, marketable title and all other rights to its products, including the right to personal data and other data that is collected and stored in connection with the product. StepStone thus owns and is the data controller for the personal data processed in connection with the products.

You/your company have/has the right to use StepStone's products to the extent and as per the terms agreed between the Parties, including the right to access the relevant personal information. You will act as an independent data controller of the personal information collected by StepStone of you/your company.

Upon disclosure to you, StepStone keeps and processes the disclosed data and personal data relating to the products. StepStone thus retains the ownership of data relating to the products and remains an independent data controller for personal information which StepStone processes in related to the products.

Searching in the CV database:

When you have an ad on stepstone.dk, you can contact and hire candidates through StepStone's CV database for the tasks advertised in the ad.

You are agreeable to the fact that StepStone registers which candidates you contact through the CV database and that StepStone has access to read all emails sent via the CV database.

All correspondence to persons in the CV database must be based on real and concrete job opportunities. Requests for registration of CV's in other CV databases are not accepted.

If you conduct searches in and requests from the CV database: Requests cannot be revoked and StepStone can not be held liable for incorrect entries and for requests made by yourself. StepStone does not warranty the correctness of the candidate's data, and StepStone cannot be held liable for the fact that the inquiry does not result in a recruitment.

StepStone's CV database contains personal information and other data that must be treated as strictly confidential. Even though the CV's in the CV database are anonymous, it may still happen one is able to recognise a person. It might occur that, for example, one comes to know that a colleague or subordinate is looking for another job. You commit to, under no circumstances, use or misuse such information in a manner which can be to the detriment of the person concerned.

Scanning agreement:

When ordering the "Scanning" service, StepStone copies the job ads on your/your company's website, for as long as the contract period lasts.

StepStone deletes published job ads after they have been deleted from your/your company's website - but at the latest by the end of the advertisement period agreed in the contract.

StepStone QuickApply:

StepStone QuickApply is a free online application system that can be used when you have an ad on stepstone.dk.

StepStone QuickApply is activated when the ad is posted online. Access to the system expires 90 days after the application deadline.

The application system contains personal information that is to be treated as strictly confidential. You commit to comply with applicable laws and regulations on data protection and conditions of employment relationships, including the Act regarding the Prohibition of Discrimination Act.

Any obligation to register or obtain approval from public authorities for the purpose of collecting and monitoring personal data must be met at your/your company’s expense.

StepStone reserves the right to contact the applicants which you/your company does not appoint, with job offers from other companies.

Telephonic support:

You can contact us by telephone on 72 25 15 25. The office is open from Monday - Thursday: 08h30 - 16h30 and Friday: 08h30 - 16h00.

You can view the previous version of these terms and conditions here

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